Having never been given the opportunity to order new microscopes before we were obviously delighted at the prospect when it finally arose. From the moment we placed the initial call to Microscopes America, to the actual delivery of the microscopes you always made us feel important and special. I just needed to tell you we noticed the excellent service and deeply appreciated the time you took with us. You made the entire process seem so easy and yet, you did it so effortlessly. We love the microscopes and loved how you took care of us.